Booking procedure:
For advance booking of all cabins and VIP rooms:
- Please go to our contact us page for manual ticket booking.
- For online reservation please click here.
- For MV Manami App to download, please click here.
For any kind of booking +88 01309-033583-88
OR
You may also contact us through MV Manami’s Facebook messenger.
For any online or App related technical difficulties please contact on : +88 01319-888148
Cancel procedure:
If you would like to cancel your journey, you must contact us at least 12 hours before departure time. No cancellation and refund will be made after this time.
- For cancelling manually booked cabins, you have to contact our booking office.
- For cancelling online booking, you must contact us on our online helpline +88 01319888148
Refund process:
- For manually booked cabins, you can collect the refund from our booking office.
- For online booking, you will get your refund in your payee account (MOBILE BANKING/CARD BANKING/INTERNET BANKING) from which the payment was made within next 7-10 working days.
- We do not have any control over refund processing time between online payment gateways and banks. Therefore, once we have made the refund from our end, we will not have any control over further processing. We have to follow what the payment gateway tells us.
- It will be entire your responsibility to check with your bank (as you are the customer of your bank) after 10 working days of the refund made from our end.